The Manager's Everyday Toolbox
This just-in-time resource was developed to help managers handle whatever challenges and opportunities present themselves. It draws on more than forty years’ experience in human resources and organization development in three industries. Many of these tools have been field-tested overseas in Africa, India, Europe, and Southeast Asia.
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ContentsWhile the Toolbox can be read cover to cover, it’s meant to be dipped into as needed for the specific task a manager is facing, whether it’s delegating more effectively, encouraging employee development, hiring, onboarding conducting a performance review, running a productive meeting, designing successful change…you name it.
Download individual chapters via the following links:
PART 1. MANAGEMENT FUNDAMENTALS
Chapter 1: The Heart of Managing Well Chapter 2: Your Management Style Chapter 3: How to Listen PART 2. GETTING STARTED Chapter 4: Effective Hiring Chapter 5: Onboarding PART 3. CORE RESPONSIBILITIES Chapter 6: Fostering Accountability Chapter 7: Helping Staff Grow Chapter 8: Performance Review Chapter 9: Correcting Performance Problems PART 4. ADVANCED SKILLS Chapter 10: Effective Meetings Chapter 11: Making Good Decisions Chapter 12: Managing Change & Transitions |
Five ways to use the Toolbox
Where to start
To get a sense of what the Toolbox has to offer,
take a look at these five tools: |
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