The Manager's Everyday Toolbox

This just-in-time resource was developed to help managers handle whatever challenges and opportunities present themselves. It draws on more than forty years’ experience in human resources and organization development in three industries. Many of these tools have been field-tested overseas in Africa, India, Europe, and Southeast Asia. 

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Contents

While the Toolbox can be read cover to cover, it’s meant to be dipped into as needed for the specific task a manager is facing, whether it’s delegating more effectively, encouraging employee development, hiring and onboarding, dealing with performance concerns, running a productive meeting, or designing successful change…you name it.

The Toolbox and its chapters are available for free...really. It holds a Creative Commons copyright, which means you are free to use and share the Toolbox and its chapters with appropriate attribution.

DOWNLOAD COMPLETE MANUAL [free]

Download individual chapters for free via the following links:

​PART 1. MANAGEMENT FUNDAMENTALS
Chapter 1: The Heart of Managing Well
Chapter 2: Your Management Style
Chapter 3: How to Listen 

PART 2. GETTING STARTED
Chapter 4: Effective Hiring
Chapter 5: Onboarding

PART 3. CORE RESPONSIBILITIES
Chapter 6: Fostering Accountability
Chapter 7: Helping Staff Grow
Chapter 8: Performance Review
Chapter 9: Correcting Performance Problems
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PART 4. ADVANCED SKILLS
Chapter 10: Effective Meetings
Chapter 11: Making Good Decisions
Chapter 12: Managing Change & Transitions

Five ways to use the Toolbox

1. ​Pick the tool you need for the task at hand 
2. Collaborate with an employee or peer by sharing and using a tool together 
3. Use a tool with your team to bring novelty to team meetings and foster team learning 
4. Form a peer study group to practice and reinforce using the tools 
5. Help a colleague by sharing a relevant tool with them 

Where to start

To get a sense of what the Toolbox has to offer,
take a look at these five tools:

• The Heart of Managing Well (1.2)
• The Guardian Lions of the New York Public Library (2.1)
• Delegation Worksheet (6.3)
• Menu of Professional Development Options (7.2)
• What to Do in Each Phase [of Transition]  (12.2)

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