The Manager's Everyday Toolbox
This just-in-time resource was developed to help managers handle whatever challenges and opportunities present themselves. It draws on more than forty years’ experience in human resources and organization development in three industries. Many of these tools have been field-tested overseas in Africa, India, Europe, and Southeast Asia.
While the Toolbox can be read cover to cover, it’s meant to be dipped into as needed for the specific task a manager is facing, whether it’s delegating more effectively, encouraging employee development, hiring and onboarding, dealing with performance concerns, running a productive meeting, or designing successful change…you name it.
The Toolbox and its chapters are available for free...really. It holds a Creative Commons copyright, which means you are free to use and share the Toolbox and its chapters with appropriate attribution.
Download individual chapters for free via the following links:
PART 1. MANAGEMENT FUNDAMENTALS
Chapter 1: The Heart of Managing Well
Chapter 2: Your Management Style
Chapter 3: How to Listen
PART 2. GETTING STARTED
Chapter 4: Effective Hiring
Chapter 5: Onboarding
PART 3. CORE RESPONSIBILITIES
Chapter 6: Fostering Accountability
Chapter 7: Helping Staff Grow
Chapter 8: Performance Review
Chapter 9: Correcting Performance Problems
PART 4. ADVANCED SKILLS
Chapter 10: Effective Meetings
Chapter 11: Making Good Decisions
Chapter 12: Managing Change & Transitions
Five ways to use the Toolbox
Where to start
To get a sense of what the Toolbox has to offer,
take a look at these five tools:
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